1. Introduction
The Bulgaria Film Commission is committed to protecting and respecting your privacy. This privacy policy (together with our website Terms of Use and Cookies Policy) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us when you use bulgarianfilmconsulting.com and any sub-domains (websites) or when you engage with us in some other form.
2. Who we are ?
3. What personal data we may collect ?
3.1. We may collect on our websites (email, telephone, post and in person) and process the following personal data from you:
3.2. If you conclude a contract with us, we will also collect certain personal identifying data, for example, your name and contact details, ID card. Depending on the type of the contract we conclude with you, we may also collect other type of personal data about you, including information about your professional experience, photos and videos of you, description of your physical characteristics, special skills-sets, “sensitive” information related to your ethnic and racial origin and health condition. We will collect such “sensitive” information for you if you are also an aspiring actor who takes part in our castings/auditions.
3.3. If you visit our film studios center in Sofia, we will collect your name, surname and date of birth. There are also 24/7 CCTV cameras at the premises of the film studio.
4. Data processing purposes and legal basis
4.1. Based on your affirmative consent that you have given by submitting your request or filling in some of our forms in the websites we use personal data held about you for the following purposes:
from us, or information about them where you have asked to be contacted for such purposes;
4.2. Based on our legitimate interests to administer the websites and to interact with users we may collect your data:
and for your computer;
4.3. If you have entered into contract with us, we will use the data you have provided us which is necessary for the performance of the contact to perform the contract and carry out our obligations arising from it. In some instances, there may be some statutory requirements about the data we are obliged to collect. If you do not provide us with this information, we may not be able to conclude or perform the contract. After anonymizing the data, we may use it also for statistical and research purposes.
4.4. If you have taken part in castings/auditions, on the grounds of your consent, we will use your data with a view to hiring you in our productions or to share your data with other international film studios and film-producers that may be interested to hire you based on your explicit consent. Your participation in the casting and the provision of your personal information is entirely voluntary and you may withdraw your consent at any time (see more information about your rights in section 11). You must be aware though that if you do not provide us with this information we may not be able to assess your suitability and therefore to offer you or facilitate others to offer you a role.
4.5. If you visit our Film studios, we will collect, on the grounds of our legitimate interest to ensure the security of the premises of our studios. If you refuse to provide us with these details at the entrance of the film studio, the guard may decline to let you in.
4.6. If you have entered into any contract with us or provided us somehow with your contact details, we may send you marketing communications related to our services and goods based on your consent to promote and improve our services’ quality and accessibility to our existing and potential future clients, partners and film-production staff. You can opt out or object to receiving such information and marketing communications by clicking on the link “unsubscribe” below each marketing message you receive or by sending us an e-mail with text “no marketing communications” to office@bulgariafilmcommission.com. For more information about marketing, see point 6 below.
5. IP addresses and cookies
5.1. When you access our websites, we may collect information about your computer including, where available, your IP address, operating system and browser type for system administration and to report aggregate information to our advertisers. This is statistical data about our websites users’ browsing actions and patterns and does not identify any individual.
5.2. For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies are small text files which contain information that is transferred to your computer’s hard drive. They help us to improve our Websites and to deliver a better and more personalised service. They enable us to:
5.3. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our websites. Please refer to our Cookie policy, available on our websites, for further details.
6. Marketing
6.1. We would like to provide you with information about our news and most recent services which may be of interest to you, so we may use your data to contact you for such marketing purpose by post, telephone or other electronic means (e-mail or SMS).
6.2. If you are a corporate user, we will send marketing communications to your company e-mail address unless you have opted out. We will give you the opportunity to opt out of receiving marketing communications from us when we first contact you. Also, you can change your marketing preferences at any time by clicking on the “unsubscribe” link in any of our marketing communications or by contacting us at office@bulgariafilmcommission.com.
6.3. For non-corporate users, we will only send marketing communications to your personal e-mail
address or SMS messages if those communications relate to goods, services or opportunities which are similar to services we have already provided to you in the past or which you have expressed an interest in, or if you have consented to us contacting you in this way.
6.4. You have the right to ask us not to process your personal data for marketing purposes. We will
usually inform you (before collecting your personal data) if we intend to use your personal data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your personal data. You can also exercise the right at any time by clicking on the “unsubscribe” link in any of our marketing communications or by contacting us at office@bulgariafilmcommission.com.
7. How do we protect personal data ?
7.1. All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of this websites or other websites managed by our Group, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
7.2. If you decide to share your information with us through e-mail or our websites, you must be aware that our Group’s e-mails and websites are encrypted using SSL technology and provide secure data transmissions. Unfortunately, the transmission of information via other channels such as social media networks (e.g. Facebook, Instagram etc.) is not completely secure and we cannot guarantee the security of your data transmitted to us Any such transmission is at your own risk, so we strongly advise you to use our official websites and e—mails for any communication and sharing your personal information.
7.3. Once we have received your information, we will use strict procedures and security features to prevent unauthorised access and keep the information secure, confidential and integral.
We store all the documents and other devices containing personal data in secured storages in our premises with limited access, especially the data which contains “sensitive” information. Our information security systems and databases have also very high protection against external risks and we use very strict organizational and technical measures to prevent breaches in data security.
8. For how long do we keep your personal data ?
8.1. Depending on the purpose for which we have collected your data, we may keep it for different periods, but in any case, this will not be longer than what is needed for the purpose of the specific data processing. Including for the purposes of satisfying any legal, accounting or reporting requirements.
8.2. In general, we hold your information for 7 years after your last contact/correspondence in case of complaints or legal claims.
8.3. Where we have been using your personal data to provide you with marketing, we will retain this
information for 7 years and we will delete immediately your personal data following your request to be removed from our marketing list.
8.4. When you have sent us your CV and applied with us for a job, internship, vocational training classes, challenges we will retain this information for 3 years after you have submitted it, unless you have re-confirmed your interest in the meantime.
9. Disclosure of personal data
9.1. We may disclose your personal data to any member of our Group, which means our subsidiaries, if this is related to the service provided by them. In particular, if you request services from another Group company, we may need to pass your contact details on to that Group company.
9.2. We also share your personal data with the following third parties, who act as our data processors processing data on the basis of contracts that we have with them and which require them to fully comply with the Data Protection Laws and to keep your personal data secure and confidential:
9.3. Occasionally, we may need to disclose your personal data to third parties where necessary for the legitimate interests of business or in order to comply with legal obligations:
10. Transferring your data to third countries
10.1. The personal data we collect from you may be transferred to, and stored at, a destination outside the European Union (EU) and the European Economic Area (EEA).
10.2. Our partners and clients are from all over the world. If you request services or sign up to events related to international productions and agreements, then this may involve the transfer of your personal data outside the EEA based on your explicit consent for this.
10.3. While we try to take all steps reasonably necessary to ensure that your personal data is handled securely and in accordance with this Privacy Policy and the Data Protection Legislation, you must be aware that some of these third countries do not always provide adequate level of protection for your data and rights that you currently enjoy within the EU and the transfer may be associated with some risks. Therefore, we will disclose your data only if:
11. Your Rights
11.1. In addition to the right to be informed about how we use your personal data (as set out in this
Privacy Policy), you have the following rights in respect of the personal data we hold about you which you can exercise for free :
11.2. You should know that some of these rights only apply in certain circumstances and depending on the case, there may be some exceptions to them, so we may not be able to fulfill every request. If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.
11.3. If you wish to exercise any of these rights, please send us a written request by post or an e-mail to office@bulgariafilmcommission.com. through e-signature specifying your names, ID, contact details, your request and the reason for it.
12. Changes to Our Privacy Policy
This Privacy Policy will be reviewed periodically and we will update it if we make any material changes to the manner in which we process and use your personal data. If we change this Privacy Policy we will publish the updated version of it on our websites.
13. Contact
For any questions related to this Privacy Policy and your data protection rights you can always contact our Groups’ Data Protection Officer named Stoyan Stoyanov, phone number +359 2 933 2515; office@bulgariafilmcommission.com. or at our registered seat address.